Your managed services provider for SAP solutions
Do you want to digitalise and optimise your company processes? Then we are the right partner to speak with. As a specialist for IT hosting and a managed services provider with many years of experience in SAP solutions, we accompany your digitalisation project – from implementation of your SAP solution, operational support to audit-proof erasure of data.
Overview of our solutions
From custom consulting to professional operation
Are you planning to roll out SAP for your company processes for the first time? That not seldom means you will need a high degree of consulting, flexibility and short lead times in implementing new requirements. We support you with our SAP Implementation Hosting, offering not only professional system operation, but also professional technical consulting and controlling of the implementation project across departments.
Your advantages:
- Consulting on the system architecture, including the interfaces
- Scalable system resources
- Proactive system tests and performance analyses
- Accompaniment of the going live phase with our hypercare service
- Documentation of the system environment and operating procedures
- Provision of a dedicated Implementation Expert
Comprehensive consulting, end-to-end support
With our SAP Application Management service, we support you in dealing with errors and problems with the application, make corrections, changes and adaptations, and provide you with comprehensive consulting. We also offer you end-to-end support in processes and projects.
We assume responsibility for supporting, optimising and further developing SAP applications so as to increase their stability and availability and reduce costs for their ongoing operation. Our solutions comprise operational and strategic services.
On the operational side, our assistance includes support for modules, custom development, user management and user maintenance. We also take care of interface management – in particular new development and administration of interfaces. Our strategic services primarily include process consulting and optimisation. Upon request, we conduct functional and integrative tests and take over the management of projects.
Our focus is on meeting customer requirements and delivering performance and reliability throughout the whole lifecycle. We offer you comprehensive support in dealing with problems and incidents.
You can accomplish successful SAP S/4HANA transformation with us
SAP S/4HANA is the new ERP software solution from SAP and the successor to the previous core product SAP ECC with Business Suite 7. The S stands for simple or suite, the 4 for the fourth product generation, and HANA for the underlying database technology. SAP S/4HANA is one of the biggest leaps forward, entailing the most extensive changes in the SAP software suite in the past decades.
The changes relate to the platform on which S/4HANA can be operated (x86 and Power9), as well as the database (SAP HANA). In addition, the entire database model, the interface (Fiori apps), SAP’s own programs and, of course, the functionality have been adapted.
Certain key functions are already contained in the digital core of SAP S/4HANA. Other functions are available as Line of Business (LoB) Solutions. These solutions offer additional functionality, but have to be installed and licensed separately.
Many companies, in particular in the SMB sector, are uncertain about S/4HANA transformation. We advise and support you on your path to S/4HANA and offer you various workshops on the subject.
Create insightful reports with the business intelligence platform for reporting and analysis
SAP Business Objects (SAP BO) is a business intelligence platform for reporting and analysis for your company. It consists of a number of reporting applications that enable you to discover data and perform analyses to derive insights and create reports. The findings from the analyses can be visualised extensively with SAP BO, allowing you to integrate external systems, such as Salesforce and Microsoft Office, and combine data from them in order to execute business analytics and reporting functions. The product also has a drag-and-drop interface that means you can adapt and create reports using the required parameters.
SAP Business Objects is a business intelligence solution that has been developed for companies of any size. It offers extract, transform and load (ETL), a predictive dashboard, Crystal Reports, Online Analytical Processing (OLAP) and ad-hoc report functions within one suite. The product is available as cloud-based or on-premise options and is aimed at various segments, such as public authorities, manufacturing and sales, financial services and non-profit organisations.
Components of the SAP Business Objects Product Suite:
- SAP Lumira
- Analysis for Office
- Ad-hoc queries and analyses
- Database middleware
- Dashboard integration
Your advantages:
- Data can be processed and presented in an insightful and comprehensible manner
- Graphical presentation of key indicators
- Merging and linking of analysis data
- Reports can be tailored to suit your needs
- Operational reporting from the data warehouse
Tailor SAP monitoring and alerting with our infrastructure
We provide you with our central monitoring and alerting infrastructure for SAP. You can use it to define metrics and alerts in line with your stipulations and thus support your processes and workflows with a customised means of monitoring. You are notified about deviations directly by e-mail, enabling you to respond faster to exceptional situations.
The following monitors are available to you:
- System Monitoring
- Job Monitoring
- Health Monitoring (formerly Open Component Monitoring)
- Integration & Cloud Monitoring
- Synthetic User Monitoring
- Real User Monitoring
Your advantages:
- Tailoring to your individual needs
- Range of monitors from various areas
- Support for your business processes thanks to immediate reports in response to unusual events
- Efficient problem resolution
- Systems and SAP applications can be integrated at our or your premises or in the cloud
Comprehensive concept for erasing personal data in SAP HCM based on SAP ILM
Our Data Management Solution aims to ensure audit-proof erasure of data in the SAP HCM system in compliance with the EU’s General Data Protection Regulation (GDPR). You are provided with a detailed concept for erasing personal data stored in the SAP HCM system; this concept can also be presented as part of a data protection audit.
The heart of our service is complete setup of the licence-free standard SAP tool “SAP Information Lifecycle Management” (SAP ILM). We support you in cleansing personal data in SAP HCM and provide you with various items of documentation and instructions.
Your advantages:
- Basic customising already available
- Possibility of automation
- Detailed instructions (manual)
- Various items of documentation
- Comprehensive erasure concept
- Support from rollout to erasure
Your personal contact
- Telephone: +49 521 26050-338
- E-mail: miriam.tschirschwitz@@oediv..de
Request information
Would you like to learn more about our solutions and request informational material? Then simply drop us a message. We’ll get back to you as soon as possible.
Reliability rooted in tradition.
OEDIV is a wholly-owned subsidiary of Dr. August Oetker KG and was one of the first SAP customers in the 1970s.